Return Policy

Refund Requests

To request a refund, please contact our support team with your order details. Our team will review your request and provide assistance based on your order status and eligibility.

Damaged Products & Order Issues

Please inspect your order upon delivery. If your product arrives damaged, defective, or you receive an incorrect item, contact our support team as soon as possible for assistance.

Refunds

Once your request has been reviewed and approved, refunds will be processed to the original payment method. Please allow additional processing time for your bank or payment provider to complete the transaction.

For any questions regarding refunds or order issues, please contact our support team.

Aeturna Selections